Rating Details

  • 5 stars
    2
  • 4 stars
    0
  • 3 stars
    1
  • 2 stars
    0
  • 1 star
    1

Sunrise Airways

4 reviews READ REVIEWS Details

Tel : +50928112222  / + 50928160615  /  + 50928160616
Address : Aerogare Guy Malary   / Port-au-Prince

Transport Company

4 Reviews

  1. Nicolas Nick Perez , 2 weeks ago

    Hi,

    Unfortunately, I got a really bad experience with Sunrise at the PaP International Airport on my latest trip PaP-Cuba.

    I purchased my ticket online and was told to get my Cuba Tourism Visa/Card before leaving: this card will be available at the Airline counter I was told and this is standard procedure for Cuba (just a question of purchasing at entry visa).

    My flight was at 8:30am and I arrived before 6am just to be sure.
    I arrived early at the airport, and was told they did not have anymore cards left (?!?!) and nothing… They told me I cold not enter Cuba without it but did not offer any help or anything ….

    So, I insisted and said I could get one from the other airport (national airport).

    I rushed to find a car to go to the other airport where I was told the person in charge would arrive “later”… as the time advance and nothing…

    “Bientot, bientot, presque presque” … I was being told … NOTHING!!

    SO I decided I was not going to loose my trip, went back to International airport, still ZERO assistance, and got on the flight to Havana.

    Of course I got into all sort of problem arriving in Cuba without proper Entry Visa (“you should have gotten it by the airline…” )
    After 4.5 hours of waiting at Cuban customs and 85$ later (instead of 25$ that would have cost at Sunrise counter) I finallywas able to go meet my family in Cuba.

    Upon my return, I try to get a hold of someone at Sunrise but never manage to get someone…

    If someone has a contact at Sunrise please share with me,

    Cheers,

    Nico
    (nicopere@gmail.com)

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  2. beauboeufg , 3 years ago

    Why have you choose to increase your price for local flight inside of haiti??at this price don’t your think that people would prefer to go to Miami?

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  3. Lynn Gann , 3 years ago

    I recently had the pleasure of flying with Sunrise Airways in Haiti. The service was excellent and the flight on time. I would recommend Sunrise for your travel needs in Haiti.

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  4. Chris Walch , 3 years ago

    I recently flew Sunrise Airways for the first time after reading about them online. I was able to easily book online unlike the other airlines here. When I got to the airport in PAP I was greeted by the warm counter staff and checked in. While I waited I was offered a free coffee and even wifi..totally un heard of here…the flight was on time, the flight crew greeted us when we boarded and when we landed on CAP… all in all I have to say I was impressed and a bit surprised to find this service in Haiti. I will use them again on my next business trip.

       -  

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