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Best Western Premier Haiti

4 reviews READ REVIEWS Details

Address : 50, Angle Rue Louverture et Lamarre, Pétion-Ville
Phone : +50928142222  / (877) 897-2523

Hotel

4 Reviews

  1. melissa , 4 months ago

    The staff is very friendly and they have a bus with a driver that can take you anywhere in Petion Ville anytime for free.

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  2. Jean Pierre , 4 years ago

    would stay again. room was clean price could be cheaper. the pool had a lot of dead flies. but the restaurant I would not recommend the pasta overcook and no taste at all

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  3. Morena Mondesir , 4 years ago

    Very clean, modern and up to date, staff is friendly. Experienced some inconsistencies from the staff perhaps due to lack of internal communication but once it was cleared up it was fine. The food wasn’t the best and I found a tiny bug in my morning oatmeal. Otherwise I would highly recommend Best Western Premier. Cheers!

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  4. Armenis Lemay , 4 years ago

    I stayed there last month before the Holidays and though I had a good time in Haiti, there was a dark spot during my stay at the hotel.

    I had made reservation weeks before I travel to Haiti to have a room with King bed but for some reason when I got there, my wife and I were sent up in a double bed room. I went down to the front desk to explain to the lady that I had reserved a King and not a double bed room, she did not apologize nor showed any empathy for this inconvenience, she just went back to her computer and handed out a new room key to the bellboys and told them which room to take us! To make it worse they’ve only given us one room key, so my wife went downstairs to get a second one and also mention how she didn’t like how sending us to the wrong room was not acknowledged, only to be told that they don’t guarantee what room a guest would have, in other words the time spent selecting which room one wants online means nothing, one could have walked in the hotel and get any room!!!

    I think this is totally unacceptable from the staff to treat guests like this, we’re the reason why they have a job in the first place! There are hundreds of places we could have traveled to or stayed at but we chose Haiti and this hotel for it was conveniently located and also to get away from the cold weather! I also woke up one morning and there was no water for like 3 hours, so no flushing, no shower until 10AM, it seems like the management staff didn’t foresee that their water level was lowering and fill back those cisterns!

    The place itself is nice and well kept, the cleaning crew and guys at the doors are efficient and prompt in their work. Overall I would recommend this hotel only if the front desk people are either replaced by real professionals or get trained properly on how to service customers because they’re the face of the hotel when people walk in and nobody likes to deal with a staff that is not appreciative of their customers

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